D-Link DSL-2700U - Appendix Troubleshooting; Using Leds to Diagnose Problems

Appendix Troubleshooting
This chapter covers potential problems and the corresponding remedies.
Using LEDs to Diagnose Problems
The Light-Emitting Diodes (LED) are useful aides for finding the
possible causes of problems.
 Problem: Power LED Doesn’t Light Up
The Power (PWR) LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Make sure that the router’s power adaptor is connected to the router and
plugged in to an appropriate power source. Use only the supplied power adaptor.
2
Check that the router and the power source are both turned on and the router is
receiving sufficient power.
3
Turn the router off and on.
4
If the error persists, you may have a hardware problem. Contact your vendor.
 Problem: LAN LED Doesn’t Light Up
The LAN LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Check the Ethernet cable connections between your router and the computer or
hub.
2
Check for faulty Ethernet cables.
3
Make sure your computer’s Ethernet card is working properly.
4
If the error persists, contact your local distributor for assistance.
 Problem: DSL LED Doesn’t Light Up
The DSL LED on the front panel does not light up.
STEPS
CORRECTIVE ACTION
1
Check the telephone wire and connections between the router DSL port and the
wall jack.
2
Make sure that the telephone company has checked your phone line and set it up for
DSL service.
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