I cannot get a WAN IP address from the ISP. 
 
STEPS
The ISP provides the WAN IP address after authenticating you. Authentication may be 
through the username and password, the MAC address or the host name. 
2
The username and password apply to PPPoE and PPPoA encapsulation only. Make 
sure that you have entered the correct Service Type, User Name and Password (be 
sure to use the correct casing).
 
 
 
  Can’t Access the Internet 
 
 
I cannot access the Internet. 
 
STEPS
Make sure the router is turned on and connected to the network.
If the DSL LED is off, refer to Section A.1.3.
Verify your WAN settings.
Make sure you entered the correct username and password.
For wireless stations, check that both the router and wireless station(s) are using 
the same ESSID, channel and WEP keys (if WEP encryption is activated). 
 
 
 
Internet connection disconnects. 
 
STEPS
Check the schedule rules.
If you use PPPoA or PPPoE encapsulation, check the idle time-out setting.
 
 
  Can’t Access Remote Management 
 
 
I cannot remotely manage the ROUTER from the LAN or WAN. 
 
 
STEPS
Refer to the Remote Management Limitations section in the Firmware and Configuratio
File Management chapter for scenarios when remote management may not be possible.
Use the router’s WAN IP address when configuring from the WAN. 
 
Use the router’s LAN IP address when configuring from the LAN.