DVX IPPBX
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selectively.
Navigate to web menu Advanced->Feature Code. Here on this page you can see the one touch
recording feature code as below:
In a live call conversation, an extension user can use feature code *1 to record this call. With this
feature, you don’t have to configure recording all calls for the extensions which may cause heavy
system resource use if some call recordings are not required.
The one touch recordings can be searched from Report->Record List->One Touch Recording page.
Please see
chapter 6.3.3.
4.15 Smart DID
DVX IPPBX system has the ability to route an inbound call directly to an extension if the extension
had previously tried to call the number but the call was unanswered. It is convenient for the
called party to make a call back and be directly routed to the extension that called them without
going through the IVR menu or reception desk.
Navigate to web menu Advanced->Smart DID. Tick the “Enable” checkbox to enable Smart DID
functionality.
There is a default Smart DID rulewhich enables all outbound calls to be monitored by the Smart
DID feature. If the call is not answered by the called party, then the called number will be stored
into the Asterisk database with the extension number which made this call.If the called party
does make a callback to the IPPBX system then the call can automatically be directed to the
extension number.
If you don’t want all outbound calls monitored by Smart DID, you can modify the existing rule or
click “New Smart DID Rule”to add your custom rule/rules. An exampleof this is detailed below:
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