DVX IPPBX
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4.19 Feature Codes
Feature codes allow you to set the special codes that users can dial to access various features.
Navigate to web menu Advanced->Feature Codes.
Call Parking
A Parking Lot allows anyone who has received a call to park the call on an extension, allowing any
other user to access the parked call. Typically, you receive the call, transfer it to extension 700,
and then listen as the system tells you where you can pick up the call (usually extension 701).
Anyone else on your DVX IPPBX system can now dial 701 to pick-up the parked call.
A call can be parked for a maximum of 45 seconds as per the definitionof“Call Parking Time”, if
nobody picks this call up then it will go back to the extension which parked it.
The “Enable Call Park BLF Notification” enables the parked extensions 701-720 tobe monitored
by BLF keys, so if there’s a call that is parked, the extension user will be able to see it from the BLF
panel.
Pickup Call
Pickup call option allows users to pick up calls that are not directed to them by dialing a feature
code *8 or **.
“Pickup Extension: *8 ” has already been introduced in chapter 2.8.1, as it’s related to the
pickup group option of the extension settings.
While “Pickup Specified Extension: **
” can help pickup a call on any ringing extension. Dial
** followed by the extension number and you can pickup a call on a ringing extension if it is in
the same pickup group as your extension or not.
Transfer
Please see chapter 4.9.
One Touch Recording
Please see
chapter 6.3.3.
Call Forward
Please see
chapter 4.8.2.
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