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Troubleshooting
Troubleshooting
Problem Possible cause Solution
Strong odor. An odor coming from the
insulation around the inside of
the oven is normal for the first
few times the oven is used.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Fan noise. A convection fan may
automatically turn on and off.
This is not a system failure but
normal operation.
The oven racks are
difficult to slide.
The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
The oven door is
locked.
The circuit breaker has been
tripped or there was a power
failure while the oven door was
locked.
Activate Control Lockout, and
then unlock the control. See the
Oven Control Lockout section
on page 33.
NQ9300M_MOD_DOC30M977D_DE68-04463A-01_EN.indd 144 5/2/2017 4:00:10 PM
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