W-Class 69
5.2.2 Cleaning the Platen Roller
A platen roller contaminated with grit, label adhesive, or ink can cause a decline
in print quality and, in extreme cases, cause labels to stick and wrap around the
roller. To clean the platen roller:
å Turn ‘Off’ and unplug the
printer. Open the access
cover. Remove the Tear-Bar,
Arc Plate or peel
mechanism, if attached.
Unlock the Printhead Latch,
raise the Printhead Assembly
and remove media.
ê Using a clean, lint-free cloth
dampened with isopropyl
alcohol wipe the Platen Roller clean. Manually rotate the roller to clean the
entire surface. Allow the roller to dry.
Replace the Tear-Bar, Arc Plate or peel mechanism, and replace the media.
Lower the Printhead Assembly and lock the Printhead Latch. Close the
access cover. Plug in and turn ‘On’ the printer. Feed several labels to
normalize tracking.
CAUTION
NEVER use a sharp object to clean the Platen Roller.
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