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de Jong Duke Edge - Troubleshooting and Error Resolution; Machine Message Interpretation

de Jong Duke Edge
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Message
Solution
Message
Solution
Message
Cause
Solution
6
Troubleshooting
6.1 Messages
Always check if a message is shown on the display. If no message is shown and the machine does not work
correctly, you still may find the possible cause and solution in the following table. For failures not mentioned
in this manual, contact the service engineer (see Service and support on page 3).
6.1.1 Message: Brewer is turning the wrong way, check the wiring
Brewer is turning the wrong way, check the wiring.
Consult the service engineer (see Service and support on page
3).
6.1.2 Message: Brewer out of position
Brewer out of position.
Perform the following steps to solve the problem:
1.
Remove the brewer from the coffee machine and insert it
again. Make sure it locks properly.
If problem persists: Consult the service engineer (see
Service
and support on page 3).
6.1.3 Message: Clean screen
Clean Screen.
After a defined number of consumptions, the touchscreen needs
to be cleaned.
Perform the steps as explained in the section
Clean the
touchscreen (on page 92).
6.1.4 Message: Communication error
95
Edge XNA Small Cabinet 18-000 CoEx XL® brewer User Manual 5DUXNQ20M EN V2.1

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