AquaLab
12. Troubleshooting
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12. Troubleshooting
AquaLab is a high performance, low maintenance instrument, de-
signed to have few problems if used with care. Unfortunately, some-
times even the best operators using the best instruments encounter
technical di culties. Below is quick reference guide that will direct
you to detailed solutions of some problems that may occur. If these
remedies still don’t resolve your problem, then please contact Deca-
gon for help (see Customer Support in Chapter 1). Here is a list of
some problems that may occur.
NOTE: If you purchased your Decagon instrument from one of our inter-
national distributors, please contact them for local service and support.
Troubleshooting Quick Guide
If this problem occurs: Refer to:
AquaLab won’t turn on ................................................ Problem #1
Readings are slow or inconsistent ................................ Problem #2
Water activity readings on solutions are ....................... Problem #3
too high/low to adjust
Screen displays “Sample too hot” ............................... Problem #4
Screen displays “a
w
< 0.0” ........................................... Problem #5
Dew point sensor failure ............................................. Problem #6
Veri cation is not correct............................................. Problem #7