Dell 1135N - Page 99

Alignment and Troubleshooting
4-26
Service Manual
Message Meaning Suggested solutions
Paper Empty
in Tray1
There is no paper in the indicated tray. 1. Load paper in the tray.
2. If the message does not clear, enter
the EDC mode and check the empty
sensor. Replace empty sensor if
defective.
Paper Jam
in exit area
Special print media has jammed in the
paper exit area.
1. Clear the jam.
2. If the message does not clear, enter
the EDC mode and check the exit
sensor. Replace exit sensor.
Paper Jam
in MP Tray
Paper has jammed in the manual tray
area.
1. Clear the jam.
2. If the message does not clear,
check the following.
- If pick up roller does not rotate and
paper does not feed, check the pick
up clutch.
3. If Pickup roller is rotating but the
paper is not feeding, replace the
pick up rubber.
4. Check the feed sensor in EDC
mode. If it is defective, replace it.
Paper Jam
in Tray1
Paper has jammed in the tray1 area. 1. Clear the jam.
2. If the message does not clear,
check the following.
- If pick up roller does not rotate and
paper does not feed, check the pick
up clutch.
3. If Pickup roller is rotating but the
paper is not feeding, replace the
pick up rubber.
4. Check the feed sensor in EDC
mode. If it is defective, replace it.
Paper Jam
inside machine
Paper has jammed inside the
machine.
1. Clear the jam.
2. If the message does not clear, check
the feed sensor or exit sensor.
Replace the defective sensor.
Prepare
new cartridge
Small amount of toner is left in the
indicated cartridge. The cartridge is
getting low on toner.
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner.
Replace
new cartridge
The cartridge is almost empty. Replace the toner cartridge for the
best print quality when this message
appears.