Option Tray Misfeed jam
Action Yes No
1
Ensure that the tray is properly inserted.
Does this solve your problem?
The task is
complete.
Go to action 2.
2
Ensure the right hand cover is closed.
Does this solve your problem?
The task is
complete.
Proceed to the action corresponding to the type of
the print media being used:
Thick - 3a
Thin - 3b
Manual Dup - 3c
Others - 3d
3a
Use thick paper that is 216 gsm or less.
Does this solve your problem?
The task is
complete.
Go to action 4a.
3b
Use thin paper that is 60 gsm or more.
Does this solve your problem?
The task is
complete.
Go to action 4a.
3c
Ensure that the print media is not curled.
Does this solve your problem?
The task is
complete.
Go to action 4a.
3d Is the print media damp?
Go to action
4c.
Go to action 5.
4a
Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 4b.
4b
Wipe the separator rollers in tray with a cloth
moistened with water.
Does this solve your problem?
The task is
complete.
Contact Dell.
4c
Turn over the print media.
Does this solve your problem?
The task is
complete.
Go to action 4a.
5
Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 4a.
Regi jam (Exit Sensor On JAM)
Action Yes No
1
Ensure that the fuser is set properly.
Does this solve your problem?
The task is complete.
Go to
action
2.
2
Replace the fuser if you have a spare.
1. Replace the fuser. See "
Replacing the Fuser."
2. After you replace the fuser, start Tool Box. For how
to start Tool Box, see "
Understanding Your Printer
Software."
The Tool Box opens.
3. Select Chart Print from the left list.
4. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. (The fuser you are using
has been damaged. Replace it with a new
one.)
Go to
action
3.
3
Ensure that the transfer roller is installed correctly.
The task is complete.
Go to
action
To Next Page
Loading...
