7 If the diagnostic test returns a failure message, make sure the Wi-Fi adapter is enabled and connect to a network.
Reset Chromebook
This page contains all information about resetting Dell .
All local user data stored on the Chromebook can be cleared by resetting it to its original factory state (also known as Powerwash).
This step might be helpful if you want to reset owner permissions or if you are experiencing issues with your user prole.
NOTE: All data stored on your Chromebook such as downloaded les, photos, owner permissions, and saved networks, will be
deleted for all accounts when performing a factory reset. After clearing this data, you will be guided through the initial setup
again. Resetting your device will not aect your accounts themselves, or any data synced to these accounts.
NOTE: Do not follow the instructions below if you're using a managed Chrome device, as you will not be able to re-enroll your
device after powerwashing it.
Follow these steps to reset your Chromebook to its original factory state:
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Diagnostic and troubleshooting
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