Dell D13M - Troubleshooting Your Computer; Power LED Diagnostics

Error message Description
Alert! Previous
attempts at booting
this system have
failed at checkpoint
[nnnn]. For help in
resolving this
problem, please note
this checkpoint and
contact Dell
Technical Support.
The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell and
report the checkpoint code (nnnn) to the support technician
Alert! Security
override Jumper is
installed.
The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed.
Attachment failed to
respond
The oppy or hard drive controller cannot send data to the associated drive.
Bad command or le
name
Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct
pathname.
Bad error-correction
code (ECC) on disk
read
The oppy or hard drive controller detected an uncorrectable read error.
Controller has failed The hard drive or the associated controller is defective.
Data error The oppy or hard drive cannot read the data. For the Windows operating system, run the chkdsk utility to check
the le structure of the oppy or hard drive. For any other operating system, run the appropriate corresponding
utility.
Decreasing available
memory
One or more memory modules may be faulty or improperly seated. Re-install the memory modules and, if
necessary, replace them.
Diskette drive 0 seek
failure
A cable may be loose or the computer conguration information may not match the hardware conguration.
Diskette read failure The oppy disk may be defective or a cable may be loose. If the drive access light turns on, try a dierent disk.
Diskette subsystem
reset failed
The oppy drive controller may be faulty.
Gate A20 failure One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them.
General failure The operating system is unable to carry out the command. This message is usually followed by specic information
—for example, Printer out of paper. Take the appropriate action to resolve the problem.
Hard-disk drive
conguration error
The hard drive failed initialization.
Hard-disk drive
controller failure
The hard drive failed initialization.
Hard-disk drive
failure
The hard drive failed initialization.
Hard-disk drive read
failure
The hard drive failed initialization.
Invalid conguration
information-please
run SETUP program
The computer conguration information does not match the hardware conguration.
Diagnostics 39