Dell G5 5590 - Page 124

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4 Connect the power adapter to your computer.

5 Turn on your computer.

124 Troubleshooting

Table of Contents

Default Chapter3
- Table of Contents3
1 Before Working Inside Your Computer8
- Before You Begin8
2 After Working Inside Your Computer9
3 Safety Instructions10
- Electrostatic Discharge-ESD Protection10
- ESD Field Service Kit11
  - Components of an ESD Field Service Kit11
  - ESD Protection Summary12
- Transporting Sensitive Components12
  - Lifting Equipment12
4 Recommended Tools13
5 Screw List14
6 Removing the Base Cover16
- Procedure16
7 Replacing the Base Cover20
- Procedure20
8 Removing the Battery23
- Lithium-Ion Battery Precautions23
- Prerequisites23
- Procedure for Removing the Battery for Computers Shipped Without Hard Drive24
  - Procedure for Removing the Battery for Computers Shipped with Hard Drive24
9 Replacing the Battery26
- Procedure for Replacing the Battery for Computers Shipped Without Hard Drive26
  - Procedure for Replacing the Battery for Computers Shipped with Hard Drive27
- Post-Requisites28
10 Removing the Memory Modules29
- Prerequisites29
- Procedure29
11 Replacing the Memory Modules31
- Procedure31
- Post-Requisites32
12 Removing the Hard Drive33
- Prerequisites33
- Procedure (Applicable Only on Computers Shipped with 4-Cell Battery)33
13 Replacing the Hard Drive36
- Procedure (Applicable Only on Computers Shipped with 4-Cell Battery)36
- Post-Requisites38
14 Removing the Coin-Cell Battery39
- Prerequisites39
- Procedure39
15 Replacing the Coin-Cell Battery41
- Procedure41
- Post-Requisites42
16 Removing the Speakers43
- Prerequisites43
- Procedure43
17 Replacing the Speakers45
- Procedure45
- Post-Requisites46
18 Removing the Touchpad47
- Prerequisites47
- Procedure47
19 Replacing the Touchpad49
- Procedure49
- Post-Requisites50
20 Removing the Solid-State Drive/Intel Optane Memory Module51
- Prerequisites51
- Procedure51
21 Replacing the Solid-State Drive/Intel Optane Memory Module54
- Procedure to Move the Screw Mount54
- Procedure56
- Post-Requisites58
22 Removing the Wireless Card59
- Prerequisites59
- Procedure59
23 Replacing the Wireless Card62
- Procedure62
- Post-Requisites63
24 Removing the Graphics-Card Fan64
- Prerequisites64
- Procedure64
25 Replacing the Graphics-Card Fan66
- Procedure66
- Post-Requisites67
26 Removing the Processor Fan68
- Prerequisites68
- Procedure68
27 Replacing the Processor Fan70
- Procedure70
- Post-Requisites71
28 Removing the Heat Sink72
- Prerequisites72
- Procedure72
29 Replacing the Heat Sink74
- Procedure74
- Post-Requisites75
30 Removing the Power-Adapter Port76
- Prerequisites76
- Procedure76
31 Replacing the Power-Adapter Port78
- Procedure78
- Post-Requisites79
32 Removing the I/O Board80
- Prerequisites80
- Procedure80
33 Replacing the I/O Board82
- Procedure82
- Post-Requisites83
34 Removing the Display Assembly84
- Prerequisites84
- Procedure84
35 Replacing the Display Assembly88
- Procedure88
- Post-Requisites91
36 Removing the System Board92
- Prerequisites92
- Procedure92
37 Replacing the System Board95
- Procedure95
- Post-Requisites97
- Entering the Service Tag in the BIOS Setup Program98
38 Removing the Power Button with Fingerprint Reader99
- Prerequisites99
- Procedure99
39 Replacing the Power Button with Fingerprint Reader101
- Procedure101
- Post-Requisites102
40 Removing the Keyboard103
- Prerequisites103
- Procedure103
41 Replacing the Keyboard105
- Procedure105
- Post-Requisites106
42 Removing the Palm Rest107
- Prerequisites107
- Procedure107
43 Replacing the Palm Rest109
- Procedure109
- Post-Requisites110
44 Device Drivers111
- Intel Chipset Software Installation Utility111
- Video Drivers111
- Intel Serial IO Driver111
- Intel Trusted Execution Engine Interface111
- Intel Virtual Button Driver112
- Wireless and Bluetooth Drivers112
45 System Setup113
- Entering BIOS Setup Program113
- Navigation Keys113
- Boot Sequence114
- System Setup Options114
- Clearing CMOS Settings119
- Clearing BIOS (System Setup) and System Passwords119
46 Troubleshooting120
- Enhanced Pre-Boot System Assessment (Epsa) Diagnostics120
  - Running the Epsa Diagnostics120
- System Diagnostic Lights121
- Flashing BIOS (USB Key)122
- Flashing the BIOS122
- Enabling Intel Optane Memory122
- Disabling Intel Optane Memory123
- Wifi Power Cycle123
- Flea Power Release123
47 Getting Help and Contacting Dell125
- Self-Help Resources125
- Contacting Dell125

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