SupportAssist System Resolution............................................................................................................................77
Updating the BIOS in Windows .....................................................................................................................................78
Updating BIOS on systems with BitLocker enabled............................................................................................78
Updating your system BIOS using a USB flash drive..........................................................................................78
System and setup password...........................................................................................................................................79
Assigning a system setup password....................................................................................................................... 79
Deleting or changing an existing system setup password.................................................................................80
Chapter 5: Troubleshooting......................................................................................................... 81
Built-in self-test (BIST).................................................................................................................................................... 81
LCD Built-in Self Test (BIST)..........................................................................................................................................81
Dell SupportAssist Pre-boot System Performance Check diagnostics................................................................82
Running the SupportAssist Pre-Boot System Performance Check................................................................82
Diagnostic LED behavior..................................................................................................................................................82
Diagnostic error messages.............................................................................................................................................. 84
System error messages....................................................................................................................................................87
Recovering the operating system..................................................................................................................................87
Real-Time Clock (RTC Reset)........................................................................................................................................88
Flashing the BIOS..............................................................................................................................................................88
Backup media and recovery options.............................................................................................................................88
WiFi power cycle............................................................................................................................................................... 88
Flea power release............................................................................................................................................................ 89
Chapter 6: Getting help and contacting Dell................................................................................ 90
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