Removing a 2.5-inch (x8) SAS hard-drive or SSD backplane.....................................................127
Installing a 2.5-inch (x8) SAS hard-drive or SSD backplane...................................................... 129
Removing a 2.5-inch (x6) SATA hard drive or SSD and 2.5-inch (x2) PCIe SSD backplane......131
Installing a 2.5-inch (x6) SATA hard drive or SSD and 2.5-inch (x2) PCIe SSD backplane....... 133
Removing a 1.8-inch (x16) SAS SSD backplane..........................................................................136
Installing a 1.8-inch (x16) SAS SSD backplane............................................................................139
Storage controller card.....................................................................................................................140
Removing the storage controller card........................................................................................141
Installing the storage controller card......................................................................................... 142
Expander card................................................................................................................................... 144
Removing an expander card.......................................................................................................144
Installing an expander card.........................................................................................................146
System battery...................................................................................................................................148
Replacing the NVRAM backup battery....................................................................................... 148
System board.....................................................................................................................................150
Removing the system board.......................................................................................................150
Installing the system board.........................................................................................................154
Restoring the Service Tag by using the Easy Restore feature................................................... 156
Entering the system Service Tag by using System Setup...........................................................157
Trusted Platform Module.................................................................................................................. 157
Installing the Trusted Platform Module...................................................................................... 157
Initializing the TPM for BitLocker users...................................................................................... 158
Initializing the TPM for TXT users............................................................................................... 158
7 Using system diagnostics................................................................................160
Dell Embedded System Diagnostics................................................................................................ 160
When to use the Embedded System Diagnostics......................................................................160
Running the Embedded System Diagnostics.............................................................................160
Running embedded system diagnostics from an external media............................................. 161
System diagnostics controls........................................................................................................161
8 Jumpers and connectors ............................................................................... 162
System board jumper settings.......................................................................................................... 162
System board connectors.................................................................................................................163
Disabling a forgotten password........................................................................................................164
9 Troubleshooting your system........................................................................166
Safety first — for you and your system.............................................................................................166
Troubleshooting system memory....................................................................................................166
Troubleshooting hard drives.............................................................................................................167
Troubleshooting Solid State Drives.................................................................................................. 168
Troubleshooting USB devices.......................................................................................................... 168
6