Denon DNP-720AE - Page 46

40
ENGliSh
Symptom Cause Countermeasure Page
Internet radio
cannot be played.
•Ethernet cable is not properly
connected or network is
disconnected.
•Program is being broadcast in
non-compatible format.
•The computer’s or router’s
firewall is activated.
•Radio station is not currently
broadcasting.
•IP address is wrong.
•Check the connection status.
•Only Internet radio programs in
MP3 and WMA can be played
on this set.
•Check the computer’s or
router’s firewall settings.
•Choose a radio station that is
currently broadcasting.
•Check the set’s IP address.
6
37
–
9
20
Files stored on a
computer cannot
be played.
•Files are stored in a non-
compatible format.
•You are attempting to play a file
that is copyright protected.
•Set and computer are connected
by USB cable.
•Record in a compatible format.
•Files that are copyright
protected cannot be played on
this set.
•The set’s USB/iPod port cannot
be used for connection to a
computer.
37
37
–
Server is not
found, or it is
not possible to
connect to the
server.
•The computer’s or router’s
firewall is activated.
•Computer’s power is not turned
on.
•Server is not running.
•Set’s IP address is wrong.
•Check the computer’s or
router’s firewall settings.
•Turn on the power.
•Launch the server.
•Check the set’s IP address.
–
–
–
20
Cannot connect
to preset or
favorite radio
stations.
•Radio station is not currently
broadcasting.
•Radio station is not currently in
service.
•Wait a while before trying again.
•It is not possible to connect to
radio stations that are no longer
in service.
–
–
For some
radio stations,
“Server Full”
or “Connection
Down” is
displayed and
station cannot be
connected to.
•Station is congested or not
currently broadcasting.
•Wait a while before trying again. –
GTunerH
Symptom Cause Countermeasure Page
Continuous noise
is heard when
receiving FM
programs.
•Antenna cable is not properly
connected.
•Connect the antenna cable
properly.
•Connect an outdoor antenna.
5
–
Hissing or
continuous noise
is heard when
receiving AM
programs.
•This may be noise from a TV or
interference from a broadcast
station.
•Turn off the TV.
•Change the position and
direction of the AM loop
antenna.
–
5
GInternet radio/Music server/iPod/USB memory deviceH
Symptom Cause Countermeasure Page
When a USB
memory device
is connected,
“USB/iPod” is not
displayed.
•The set cannot recognize a USB
memory device.
•A USB memory device not
conforming to mass storage
class or MTP standards is
connected.
•A USB memory device that
the set cannot recognize is
connected.
•USB memory device is
connected via USB hub.
•Check the connection.
•Connect a USB memory device
conforming to mass storage
class or MTP standards.
•This is not a malfunction.
DENON does not guarantee that
all USB memory devices will
operate or receive power.
•Connect the USB memory
device directly to the USB/iPod
port.
17
–
–
–
iPod cannot be
played.
•The input source is set to
something other than
“USB/iPod”.
•Cable is not properly connected.
•Switch the input source to
“USB/iPod”.
•Reconnect.
8
16
Files on a USB
memory device
cannot be played.
•USB memory device is in a
format other than FAT16 or
FAT32.
•USB memory device is divided
into multiple partitions.
•Files are stored in a non-
compatible format.
•You are attempting to play a file
that is copyright protected.
•Set the format to FAT16 or
FAT32. For details, refer to the
USB memory device’s operating
instructions.
•When divided into multiple
partitions, only files stored in the
top partition can be played.
•Record the files in a compatible
format.
•Files that are copyright
protected cannot be played on
this set.
–
–
36
36
1.DNP720AEE2_ENG_Final_0727.indd 40 2011/07/30 8:39:28