DeVilbiss Drive 1025DS - Ordering Information and Returns; Ordering Components and Literature; Unit Return Procedures

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LT-2329
ORDERING INFORMATION AND PARTS RETURN
ORDERING INFORMATION
When ordering components, instruction guides, or service manuals the following must be provided:
• Unit Catalog Number
• Unit Serial Number
• Part Number
• Quantity Required
DeVilbiss Concentrator 10 Liter Series Instruction Guide:
• A-1025 1025DS, 1025KS & 1025UK English, Spanish, French
• SE-1025-1 1025DS, 1025KS & 1025UK English, Spanish, French, German, Italian, Dutch, Turkish, Portuguese, Polish
• SE-1025-2 1025DS, 1025KS & 1025UK English, Greek, Danish, Swedish, Finnish, Norweigan, Czech, Slovak, Chinese (simplied)
DeVilbiss Concentrator 10 Liter Series Service Manual:
• LT-2329 1025DS, 1025KS & 1025UK English
DeVilbiss Oxygen Concentrator Service Log:
• A-1007 All English
• A-1007-PT All Portuguese
• A-1007-DE All German
Orders may be placed by calling:
• Customer Service 800-338-1988
• International Department 814-443-4881
• Europe +49 (0) 621-178-98-0
RETURNS
Before returning units to the factory, call the Drive DeVilbiss Healthcare Customer Service Department (800-338-1988) or (814-443-4881) to obtain a return authorization
number. Include in the package a note indicating the return authorization number along with your company name, address, phone number, and account number. The
return authorization number should also be written on the outside of the package.
To expedite your order for non-warranty parts, the following information should be given to the representative:
• Catalog number
• Serial number
• Hour meter reading for each concentrator
• Account number
• Company name and address
• Description of problem