Tips
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Follow Stelo’s recommended settings. Certain phone settings or features such as
Android's Digital Wellbeing and Apple’s Screen Time may prevent notifications if
enabled.
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Allow the StelobyDexcom app's notifications to show on your lock screen. This
will ensure you receive Stelo notifications and allow you to see notifications
without unlocking your phone.
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Make sure your smartphone volume is turned up, not muted, and the speaker
works. All StelobyDexcom app notifications will match your smartphone settings.
They will not override your phone settings.
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When you have headphones connected, notifications will only sound through the
headphones, not on your smartphone speaker.
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When using multiple accessories such as headphones, Bluetooth speakers, or
smartwatches, you may get your notifications on only one, not all. After
connecting any accessories, make sure that your smartphone settings allow you
to continue receiving notifications.
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