12 • Troubleshooting | Stelo Glucose Biosensor User Guide 73
Common notifications
Issue
Brief Sensor Issue: Sensor is temporarily unable to measure glucose.
Help
Don’t remove sensor. Temporary issue.
Wait up to 3 hours.
Brief Sensor Issue
Solution
Your sensor has a temporary issue. This issue often happens during the first day of a
sensor session, but it can happen anytime. It usually fixes itself within 3 hours.
Check your sensor. Tap Help in app for more information on troubleshooting.
If Brief Sensor Issue continues for more than 3 hours, contact technical support (in the
app, go to Settings > Contact) .
Brief Sensor Issue may lead to Sensor Failed.
To Next Page
Loading...
