Internet requirements
You need secure Wi-Fi or cellular internet access for:
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Setup: Internet is required to download the app and create and/or login to your
account.
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Sharing data: To smoothly share data with other apps, you need a steady internet
connection.
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Some app help features: A few app help features use the internet, including
FAQs, app technical support, the Learn tab, and the Spike Detection Insight.
Internet connections lost without warning, failure to establish internet connections, or
the degradation of service prevent those features from working.
While you don't need Wi-Fi or cellular internet services to pair your sensor, get
readings, or use other features not listed above, you do need Bluetooth.
Smartwatch (Apple)
Check your Stelo Glucose Biosensor on your Apple smartwatch.
Suggested use
Using a smartwatch with your Stelo Glucose Biosensor may change how you get
notifications.
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Your smartwatch communicates with your smartphone, not the sensor.
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You won't get notifications or readings on your watch unless it's connected to
your smartphone and your smartphone is connected to your sensor.
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Make sure you understand how you get notifications when a watch is connected.
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You must wear the watch to see notifications and feel their vibrations.
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In your smartphone settings, make sure notifications are sent to both your phone
and watch.
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Don't disable or block notifications from the app.
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