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Dexcom ONE+ - User Manual

Dexcom ONE+
92 pages
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Instructions for Use
User Guide

Table of Contents

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Summary

1. Welcome

Get started

Instructions for initial system setup and first use.

Contact information

Details for reaching Dexcom Technical Support and local distributors.

Product highlights

Overview of key features, components, and benefits of the Dexcom ONE+.

Whats next

Guidance on what to expect from the remainder of the user guide.

2. Safety information

Dexcom ONE+ CGM System safety statements

Important warnings and precautions for the CGM system's safe operation.

Indications for use

Defines the intended use, purpose, and target user for the device.

Contraindications

Situations or conditions where the device should not be used.

Warnings

Critical cautions and potential hazards associated with using the device.

Precautions

Measures to take to avoid risks and ensure safe and effective operation.

Risks and benefits

Outlines potential risks and advantages of using the Dexcom ONE+ system.

Using Dexcom ONE+ for treatment decisions

Guidance on making informed treatment decisions with the device.

Interfering substance risks

Information on substances that may affect sensor readings.

Glossary

3. Set up your Dexcom ONE+

Dexcom ONE+ basics

Fundamental components and features of the Dexcom ONE+ system.

Use up to 3 display devices

Information on connecting and using multiple devices with the system.

Set up the app

Step-by-step instructions for setting up the Dexcom ONE+ mobile application.

Internet requirements

Necessary internet connectivity for setup, sharing, and app features.

Set up the optional receiver

Instructions for setting up and pairing the Dexcom ONE+ receiver.

Receiver navigation

Guidance on navigating the interface and menus of the receiver.

Insert sensor

Detailed steps for safely inserting the glucose sensor.

Quick Glance (Android)

Using the Quick Glance feature on Android phones.

Smartwatch (Apple)

Instructions for using the Dexcom ONE+ with an Apple smartwatch.

4. Display device screens

App

Overview of the app interface, sections, and main screens.

Receiver

Overview of the receiver interface and its home screen.

Glucose information

Explanation of glucose readings, trend graphs, and target ranges.

Sensor reading and trend arrow

Interpretation of current glucose readings and trend indicators.

Trend graph history

How to view and understand historical glucose data in graph format.

Navigation

How to navigate through the app's features and tabs.

History

Viewing and managing logged events and BG meter values.

Connections

Managing sensor status, device connections, and pairing.

Profile

Customizing settings, alerts, and accessing support.

5. Treatment decisions

When to use your BG meter instead of Dexcom ONE+

Situations where using a BG meter is recommended over the Dexcom ONE+.

Symptoms dont match sensor readings

Action to take when symptoms conflict with sensor readings.

Using the trend arrows

How trend arrows inform insulin dosing and glucose management.

Treat with professional advice

Importance of consulting healthcare providers for treatment strategies.

Practice making treatment decisions

Scenarios and examples for practicing treatment decisions.

6. Alerts

Low and high alerts

Explanation and customization of low and high glucose alerts.

System alerts

Alerts indicating system issues and guidance on resolution.

Responding to app alerts

How to acknowledge and act upon alerts received on the app.

Turn on alerts or change settings

Steps to enable, disable, or modify alert preferences.

Customizing alert sounds

How to change the notification sounds for alerts.

Use alerts to achieve goals

Strategies for using alerts to help achieve diabetes management goals.

7. App connections

Sensor

Information about the sensor session, expiry, and status.

Share and Follow

Features for sharing glucose data with friends and family.

Invite Followers

Process for adding individuals to follow your glucose data.

Dexcom Follow app

How followers use the app to view shared glucose information.

Health apps

Integration of Dexcom data with Apple Health.

8. Receiver calibration

BG meter values and sensor readings

Explains differences between BG meter and sensor readings.

Update your receiver

Instructions for updating the receiver's software.

9. Events and history

Using events to manage glucose

How to use logged events for understanding and managing glucose levels.

Tracking events

Steps for logging, editing, and deleting events in the app.

Logging BG meter values or calibrating

How to record BG meter values and calibrate the sensor.

10. Reports

App

Accessing and understanding glucose reports through the app.

Receiver

Accessing and understanding glucose reports via the receiver.

11. Next sensor session

Sensor transition

Procedures for ending a sensor session and starting a new one.

Manually: End sensor before grace period ends

Steps to manually end a sensor session before the grace period.

Remove your sensor

Instructions for safely removing the used sensor from the skin.

12. Troubleshooting

Accuracy and calibration

Addresses discrepancies between BG meter and sensor readings.

Cant hear alerts

Troubleshooting steps for issues with hearing alerts.

Common alerts

Explanation of common system alerts and their resolutions.

Cant see receiver screen

Solutions for visibility issues on the receiver screen.

Gap in trend graph

Explanation and resolution for gaps in the trend graph display.

Recharge receiver

Guidance on how and when to recharge the receiver.

Travel with Dexcom ONE+

Using the device during travel and security checks.

Update display device

Instructions for updating the app and receiver software.

Water and Dexcom ONE+

Precautions and guidelines for using the device around water.

X-ray, CT scan, or radiation therapy

Safeguards for using the device during medical imaging procedures.

A • Clarity

B • Taking care of your Dexcom ONE+

Dexcom ONE+ maintenance

Routine care and upkeep procedures for the device components.

To clean

Step-by-step instructions for cleaning the Dexcom ONE+ receiver.

Storage

Guidelines for proper storage of sensors and receivers.

System disposal

Guidelines for the proper disposal of device components.

C • Professional use instructions

Prepare Dexcom ONE+ for patient

Steps for healthcare professionals to prepare the device for patient use.

Set up Dexcom ONE+ with patient

Guidance for setting up the system with a patient.

Check patient reports in Clarity

How to access and review patient glucose data in Clarity.

D • Warranty

Dexcom receiver limited warranty

Details on the terms and duration of the receiver's limited warranty.

Dexcom sensor limited warranty

Details on the terms and duration of the sensor's limited warranty.

E • Terms of use and open source software code

Terms of use

User agreement, privacy policy, and arbitration provisions.

F • Technical information

Device performance summary

Summary of clinical study results on device performance and accuracy.

Accuracy

Detailed metrics and explanations regarding system accuracy.

Product specifications

Technical details and safety guidelines for electrical equipment use.

Sensor with built-in transmitter and receiver product specifications

Technical specifications for the sensor, transmitter, and receiver.

Security measures

Protocols and tips for securing the device and user data.

G • Packaging symbols

Packaging Symbols and Definitions

Explanation of symbols found on packaging for proper and safe use.

Safety and Regulatory Markings

Interpretation of various safety, regulatory, and usage markings.

Certifications and Compliance Symbols

Symbols indicating various certifications and compliance standards.

H • Index

Dexcom ONE+ Specifications

General IconGeneral
TypeContinuous Glucose Monitoring (CGM) System
Approved Age2 years and older
ConnectivityBluetooth
Sensor Wear Duration10 days
AlertsHigh and low glucose alerts
CompatibilityCompatible with smartphones
Water ResistanceWater-resistant
Data Sharingvia app
Transmitter Battery LifeUp to 90 days (reusable)

Videos

How to get started Dexcom ONE+ - receiver

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