F • Technical information | Dexcom ONE+ User Guide
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Electromagnetic interference can still occur in the home health care environment as control over the EMC environment cannot
be guaranteed. An interference event can be recognized by gaps in sensor readings or gross inaccuracies. The user is
encouraged to try to mitigate these effects by one of the following measures:
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If your symptoms do not match your sensor readings, use your BG meter when making treatment decisions. If sensor
readings do not consistently match your symptoms or BG meter values, then talk to your healthcare provider about how
you should be using Dexcom ONE+ to help manage your diabetes. Your healthcare provider can help you decide how you
should best use this device.
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If the display device doesn’t get the sensor reading twice in a row, the Signal Loss banner displays. To resolve, follow the
instructions on the alert screen and move away from items that emit radio waves, such as microwave ovens, Wi-Fi
hotspots, and digital assistants.
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If the receiver shows the loading screen unexpectedly and does not display the trend screen within 3minutes, contact
Dexcom Technical Support at dexcom.com or contact your local Dexcom distributor. For more information, see
instructions on the alert screen.
Electromagnetic emissions specifications
Emission test Compliance
Radio Frequency
Emissions
CISPR 11
Group 1, Class B
Radio Frequency
Emissions
Aircraft Use
Meets RTCA /DO-160 edition G Section 21, Category M for in-cabin use as per FAA circular AC
91-21-1D Use of Portable Electronic devices aboard Aircraft.
Radio regulations compliance
Hereby, Dexcom, Inc. declares that the radio equipment type Dexcom ONE+ System is in compliance with Radio Equipment
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at dexcom.com/doc.
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