Dimplex XLF50 Service Manual

17
Troubleshooting Guide
PROBLEM CAUSE SOLUTION
General
Circuit breaker trips or fuse blows
when unit is turned on
Short in unit wiring. Trace wiring in unit.
Improper circuit current rating Additional appliances may exceed the current rating
of the circuit breaker or fuse. Plug unit into another
outlet or install unit on a dedicated 15 amp circuit.
Lights dim in room while the unit
is on
Unit is drawing close to circuit current
rating
Move the unit to another outlet or install unit on a
dedicated 15 amp circuit
Appearance
Fireplace does not turn on with the
capacitive controls
Improper operation Refer to operation section
No incoming voltage from the electrical
wall socket
Check fuse/breaker Panel
Loose wiring Check wiring connections
Defective capacitive control assembly Replace the capacitive control assembly
Defective main control board Replace the main control board
Fireplace does not turn on with the
remote control
Improper operation Refer to operation section
The batteries in the remote control are
dead.
Install new battery into the remote control.
Defective remote control Replace the remote control
Defective capacitive control assembly Replace the capacitive control assembly
Defective main control board Replace the main control board
Flame is frozen
Loose wiring Check wiring connections
Defective icker motor Replace icker motor
Defective main control board Replace the main control board
Flame is not visible
Loose wiring Check wiring connections
Flame LED light assembly is not working Replace a󰀨ected ame LED light assembly
Defective relay board (LED power dis-
tributor) - XLF74 & XLF100 only
Replace LED power distributor
Defective power supply Replace power supply
Defective main control board Replace the main control board
Flame Shudder Defective icker motor Replace icker motor
Media bed does not light up
Media bed is turned o󰀨 Refer to operation section
Loose wiring Check wiring connections
Defective media LED lights Replace a󰀨ected media LED lights
Defective main control board Replace the main control board
Media bed lighting comes on by
itself
Defective main control board Replace the main control board

Dimplex XLF50 Specifications

General

Type	Electric Fireplace
Width	50 inches
Voltage	120 V
Wattage	1500 W
Remote Control	Yes
Thermostat	Yes
Installation	Wall-mounted
Dimensions	50 x 20 x 6 inches