104
DIRECTV PLUS
®
DVR USER GUIDE
Running the System Test
Turn on your TV and the DIRECTV Plus1.
®
DVR.
Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press 2.
MENU to display the Quick Menu.
Select Parental, Fav’s & Settings.3.
Select System Setup, then Info & Test.4.
Highlight the System Test tab and press SELECT, then press SELECT on Run Test.5.
If your system does not pass the System Test, check any of these potential trouble areas: cabling, pointing the satellite dish, 6.
phone connection and access card.
If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV. 7.
You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the phone 8.
line or satellite signal can give temporary false readings.
The System Test allows you to run a basic diagnostics check on your DIRECTV Plus
™
DVR. If you are experiencing any trouble with your
receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on
your digital satellite receiver.
First make sure that:
All connections — jacks, cables, etc. — are in place correctly (see Chapter Three, Installation and Connections, for more •
information)
There are batteries in the remote control, and they are working correctly•
The access card is installed in the DIRECTV Plus•
™
DVR.
Follow these steps to run the diagnostics system test on your DIRECTV Plus
™
DVR.