DirecTV HR22 - Recorded TV Troubleshooting

Chapter 1
Chapter 2 Chapter 3 Chapter 4 Chapter 5
CHAPTER 4 - TROUBLESHOOTING TIPS
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Problem: A program I tried to record does not show up in the My Playlist screen.
Problem: I wanted to record a program, but I got an error message saying it conflicted with another
scheduled record. What do I do?
You wanted to record a program to watch later, but it is not listed in your Playlist.
Your DIRECTV Plus
®
DVR can record up to two programs at once, or it can record one program while you watch another live program.
Solution:
- Someone else may have prevented the recording or erased the program after it recorded.
- The recording may have been cancelled due to a conflict with another program with higher priority in the Prioritizer.
- The program may have been blocked by Parental Locks.
- You may have deleted a Series Link recording. If you delete a Series Link by pressing RECORD on an episode in the Guide, you
cancel the entire series, not just the highlighted episode.
- You tried to record three programs at the same time or tried to watch a live program while recording two others at the same
time.
- There was an overlap in the programs you tried to record.
- To see if the program was recorded then deleted, press MENU, select Manage Recordings, then in the left menu, select History.
You will see a list of recent programs with their recording status information. If the program was deleted, it cannot be recovered.
- If the recording was cancelled due to a Prioritizer conflict, record the program later.
- Check the Parental Locks on your receiver and TV. Adjust the content ratings, if necessary.
Possible Causes:
Possible Causes:
Recorded TV Troubleshooting