System Setup XT30/XT50 User Guide 43
User Code Level: Master only.
Function: Allows you to send a Request for Service message to the
central station when there is a problem on your system.
After the Display Events option in the keypad User Menu, the
REQUEST SERVICE? option displays if a master code was used to
enter the menu. This feature does not display if it is not enabled
on your system.
If your system is monitored by a central station and you need to send
a Request for Service report to the central station, press any select
key or area while REQUEST SERVICE? displays. After the Request for
Service report is sent, the keypad displays REQUEST MADE for four
seconds.
If there is a problem with the telephone line connected to the
system, you must contact our service department directly for
assistance.
Request Service?