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DMS Q31 - COMMON FAULT INDICATION AND TROUBLESHOOTING; Machine Fault Code Description; Common Faults and Troubleshooting

DMS Q31
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7.1 Machine Fault Code Description
E0.2 tension motor timeout fault (tension function not completed after more than 10
seconds)
E0.3
short circuit fault of tension motor
E0.4
Tension motor Hall abnormal/abnormal current induction of tension motor
E0.5
short circuit fault of welding mot
or
E0.6
Welding motor Hall abnormal/abnormal current induction of welding motor
E1.0 A motor is still outputting torque when the speed of the motor is 0 rpm/motor
rotor locked
E1.1
Over
-
current protection
In case of any of the above faults, you can remove it by pressing any button and enter the standby
mode. If it can't return to normal, please c
ontact the supplier for solutions.
7.2 Common Faults and Troubleshooting
Abnormal Situation Possible Causes Solution
The machine doesn't
work
The battery is not installed
properly or short of power
Reinstall the battery or charge it
Tension micro switch wire
falling off
Re-weld/re-connect the wires
Failure of tension micro
switch
Replace the strap tension micro
switch
The strap can not be
retracted or pulled
Short of power possible Check the battery power, if it is low,
charge it and then use it
Grade
problem
Increase the tension
grade
Soft mode(L) Switch the mode to be Normal
Mode(H)
The machine slides
forward when
tensioning strap
Strap debris accumulated on
the anti
-
sliding toothed plate
Remove debris with a drill pin in the
tool
kit
The anti-sliding toothed plate
worn
Replace the anti-sliding toothed
plate
Tension motor idles
Strap debris accumulated in
the surface toothed grooves of
the tension wh
eel
Remove debris with a drill pin in the
tool kit
The tension wheel worn
Replace the tension
wheel
The strap too thin Add an appropriate gasket under the
anti
-
sliding toothed plate
Incomplete welding
Welding time too long or too
short
Make adjustments by referring to
5.3 Strapping Effect and Adjustment
Strap debris accumulated on
the friction
toothed plate
Remove debris with a drill pin in the
tool
kit
The friction toothed plate
worn
Replace the friction toothed plate
Strap width not adjusted
pr
operly
Adjust the strap width limit
block
(refer to 5.3.2)
Operation completed
but strap broken
Welding time too long or too
short
Make adjustments by referring to
5.3 Strapping Effect and Adjustment
The items to be strapped
having excessive tension
Check if the cooling time is too
short