PowerSeries - PC1616/PC1832/PC1864
62
Troubl e Cause Troublesho oti ng
Trouble [6] Zone Tamper Press [6] to determine specific zones with a tamper trouble
A tamper condition is present on one or
more wireless devices
• Perform a Module Placement Test –Section [904]
• Violate, then restore the tamper:
• If no test result then replace wireless device
An open circuit is present on one or more
zones with double end-of-line resistors
enabled
• Remove the wire leads from Z and COM terminals.
• Measure the resistance of the wire leads.
• Open circuit indicates a break in the wiring.
• Connect a 5.6K resistor (Green, Blue, Red) across the Z and COM
terminals.
• Verify the trouble condition clears.
Trouble [7] Wireless Device Low Battery Press [7] to toggle through specific devices with low battery trouble
1st press
– Wireless Zones
2nd press
– Handheld Keypads
3rd press
– Wireless Keys
One or more wireless devices has a low
battery
NOTE: The event will not be logged to
the event buffer until the wireless device
low battery delay time expires
Program Section [377] Opt 9
• Replace battery
NOTE: Replacing batteries will cause a tamper. Replacing cover will
restore the tamper causing the associated reporting codes to be sent
to the Central Station.
Trouble [8] Loss of Clock/Date
The main panel internal clock is not set To program the time and date:
• Enter [,][6][Master Code] then Press [1]
• Enter the time and date (in military) using the following format:
HH:MM MM/DD/YY
Example. For 6:00 pm, June 29, 2010
Enter: [18] [00] [06] [29] [10]
IMPORTANT!
Ensure you have the following information available before contacting Customer Support
- Control Panel Type and Version, (e.g., PC1864 v4.6)
NOTE: Version number can be accessed by entering [,][Installer Code][900] on any LCD keypad.
This information is also located on a sticker on the Printed Circuit Board.
- List of modules connected to Control Panel, (e.g., PC5100, PC5204 etc.)
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