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Dynatronics dynatron solaris 705 plus - Return Authorization

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GENERAL SPECIFICATIONS
DYNATRON SOLARIS
®
PLUS SERIES | SERVICE MANUAL REV. 6 | AUGUST 29, 2017 125
Routine Ultrasound Calibration Inspections for Solaris Plus
Government agencies regulate the frequency at which Ultrasound units must have their calibration checked. e device must
still be examined at the periodic intervals specied by the governing agency for the country in which the device is used. To
have the inspection performed by Dynatronics contact Dynatronics’ Customer Service Department. e device will need to
be shipped to Dynatronics for the inspection. As an alternative, these periodic checks may be performed in your own locale
by an independent contractor who is expert in checking the calibration of Ultrasound equipment. e calibration procedure
MUST be performed by a qualied Ultrasound technician using the proper equipment, and is recommended every 6 to 12
months. Returning a Unit for Repair
Return Authorization
If it becomes necessary to return a Solaris Plus unit for repair, contact Dynatronics’ Customer Service (800) 874-6251.
All returns must have a Service Order Number (SVO). e following information will need to be supplied when calling
Dynatronics’ Customer Service to obtain a return Service Order Number (SVO):
1. User name and address
2. User phone number
3. Serial number of the unit
4. A description of the problem with the unit
Aer receiving the Service Order Number (SVO), the number should be clearly written on the outside of the shipping container.
Packaging and Shipping of Replacement Parts
All defective or broken parts should be shipped back to Dynatronics in the original shipping container. ese containers are
designed to withstand the punishment of shipping. If the original containers are not usable, nd containers that are similar
in protection so damage in shipping will be prevented. e person or company sending the unit to Dynatronics is responsible
for any shipping damage resulting from a poorly packaged part or unit.

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