SE-3&SE-300 Series Electrocardiograph User Manual Troubleshooting
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Chapter 11 Troubleshooting
1) Operating Problems
Q1: I want to save the ECG data without any printing, could it be possible?
A1: Yes, set the current mode to OFF-AUTO or OFF-RHYT. In the same way, if the transmission
settings have been configured, the ECG data could be transmitted to the PC without printing.
2) Printing Problems
Q1: There was double impression in printing when I printed ECG reports by using an ink-jet
printer. What’s wrong with it?
A1: It may be the result of the coexisting black and color ink cartridges. Taking out the color ink
cartridge may solve the problem.
Q2: I was encountered with paper-jam, what was I supposed to do?
A2: If it happened for the first time, it might be the result of an inappropriate placement of the
paper. In this case, please open the paper casing, pull the paper out of the paper tray, tear the
pages with rumples, and then put the paper in the paper tray again, adjust the position of the paper
carefully and close the casing.
If the above-mentioned situation is not applicable, there might be some problem with the printing
module. Please contact the manufacturer or the local distributor for further disposal.
Q3: The hint PaperErr is displayed on the screen, what should I do?
A3: Check if the paper maker setting is right or might be the result of unsuccessful detection of
the black markers, first open the paper casing so as to clear the error information, and then check
whether the black marker is on the top of the paper. Reload the paper in the paper tray. If it
doesn’t work, change the paper.
If the problem still exists, please contact the manufacturer or the local distributor for further
disposal.
Q4: The hint Paper? is displayed on the screen, what should I do?
A4: Check whether the paper runs out, or the black marker is just facing the black maker
detection window on the thermal printing head, as the following figure shows.
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