To Next Page

To Previous Page

TROUBLESHOOTING 58

TROUBLESHOOTING

This chapter provides troubleshooting tips.

Troubleshooting the EX700i

Startup diagnostics are described in the documentation for service technicians. Contact your

authorized service/support center if you see startup error messages on Command

WorkStation or if the EX700i does not reach Idle.

Runtime error messages

For error messages related to canceling jobs and printing, including the Disk Full message and

alerts to load media, see Command WorkStation Help.

You can turn on PostScript error reporting as a print option from Mac OS applications.

Printer not found

Most failures to find a printer on the network are due to conflicting or missing name or

address settings for the EX700i. You must enter names in specific places. The required names

are:

• TCP/IP host name (also known as the DNS name), which is defined by your organization.

Enter the host name as the Server Name in EX700i Setup.

• Remote printer (internal machine) name. Use one of the following:

hold

direct

OTE: If you change the DNS name (TCP/IP host name) of the EX700i, you must

reconfigure one of the utilities on each computer.

Questions and Answers:

Need help?

Do you have a question about the EFI Fiery EX700i and is the answer not in the manual?

EFI Fiery EX700i Specifications

General