TROUBLESHOOTING 59
For the appropriate name, see the following table.
Cannot connect to the EX700i with utilities
If users cannot connect to the EX700i, check the following:
EX700i Setup: The appropriate network protocol must be enabled, with the correct
parameters (for example, for TCP/IP, the IP address), and you must publish the Print queue
or Hold queue.
Check these settings quickly by printing a Configuration page.
On the client computer: The appropriate network protocols must be loaded.
In this location For this item TCP/IP networks See
Server Setup Server Name option Administrator defines
name
Configure
Help
Windows hosts file host name DNS name
(TCP/IP host name)
page 13
Windows Setup
for TCP/IP
lpd host name DNS name
(TCP/IP host name)
page 13
Name of printer
on lpd host machine
print, hold, or direct
UNIX /etc/printcap file
(BSD)
rp line print, hold, or direct page 14
Solaris lpadmin queuename print, hold, or direct
Add New Server dialog box,
when configuring a utility
Server Name DNS name
(TCP/IP host name)
Utilities