Eightpins H01 - General; Warranty Policy; Service

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EIGHTPINS
General
Thank you for equipping your bike with an Eightpins variable seatpost, a highstandardized, highly technical product for mountain bikes. There is a
variety of points to take into consideration assembling and using the seatpost. As a result of the integration of the seatpost, it is designed entirely dif-
ferent in comparison to other variable seatposts. The adjustment of the seat height as well as the adjustment of the travel of the seatpost is realized
with one single tube. The mechanics for this is directly connected with the frame via the Postpin axle that absorbs all axial forces. The lateral forces
are absorbed by the bushing tubes and thus by the frame. It is therefore crucial to mind the maximal extension as well as the minimum insert length.
Attention! If assembled or used in a wrong way, you may hurt yourself as well as damage the frame or the seatpost.
Make sure all adjustment elements are in place at all times and that the tension of the cable is adjusted correctly. In case you do not have the skills
to assemble the seatpost, please refer to your local bike dealer or the service center in your country.
Attention! Read the following assembly information and manual carefully and stepby-step and mount the Eightpins
seatpost only according to the instructions.
Warranty Policy
Weo󰀨eratwo-yearswarrantyforyourseatpostbeginningatthedateofpurchase.Thewarrantyexclusivelyincludestherepairorexchangeofthe
components damaged. In order to claim a warranty case, the receipt is obligatory. Common wear, usual services and wrong assemblies are not
covered by the warranty. If the seatpost has been altered in any way, the warranty automatically expires. The rider is responsible for any damages
caused by any alteration of the seatpost.
Service
As to the service, a major advantage of the Eightpins variable seatpost is that the seatpost can be dismounted easily and that the anti-friction
bushing can be cleaned and/or exchanged quickly. In case you notice a higher friction in the system, it can be greased via a grease port in the outer
sleeve. With the right tools and a basic technical understanding, you may service the seatpost yourself including cleaning, exchanging or greasing
the bushings and exchanging the cable. If the hydraulic gas spring of the seat post gives way or fails, it must be replaced.