Eizo FlexScan EV2785 User Manual

5-3. Other Problems
Problem Possible cause and remedy
1. The Setting menu does not
appear.
• Check whether the switch operation lock function is active (see “Key
Lock” (page 27)).
2. No audio output. • Check whether volume is set to 0.
• Check the PC and audio playback software to see whether they are
congured correctly.
• Check the “Sound Selection (PbyP)” setting during PbyP display (see
“Sound Selection (PbyP)” (page 24)).
3. USB devices connected to the
monitor do not work.
• Check whether the USB cable is correctly connected between the
PC and the monitor (see “6-5. Using the USB Hub Function” (page
37)).
• Check whether the USB cable is correctly connected between the
peripheral and the monitor.
• Try using a different USB port on the monitor.
• Try using a different USB port on the PC.
• Reboot the PC.
• If the peripheral devices work correctly when they are directly
connected to the PC, contact your local EIZO representative.
• Depending on the USB 3.1 host controller that you are using,
connected USB devices may not be recognized correctly. Update to
the latest USB 3.1 driver provided by each manufacturer, or connect
the monitor to the USB 2.0 port.
• Check the PC’s BIOS setting for USB when using Windows. (Refer
to the manual of the PC for details.)
4. Powerindicatorisashingorange
and white.
• This symptom may occur when the PC is connected to the
DisplayPort connector. Use a signal cable recommended by us for
the connection. Turn the monitor off and on.
• Check the connection and condition of the USB devices connected
to the monitor.
• Turn off the main power switch on the rear side of the monitor, and
then turn it on again.
5. Power Save function of the PC
does not work normally.
• Turn the setting “On” for “Compatibility Mode” on the “Administrator
Settings” menu (see “Compatibility Mode” (page 26)).
30
Chapter 5 Troubleshooting

Eizo FlexScan EV2785 Specifications

General

AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	162 W
Power consumption (standby)	0.5 W
Power consumption (typical)	27.7 W
3D	No
Pixel pitch	0.155 x 0.155 mm
Screen shape	Flat
Response time	14 ms
Display diagonal	27 \
Display technology	LED
Native aspect ratio	16:9
Viewable size, vertical	335.7 mm
Display number of colors	16.78 million colors
Viewable size, horizontal	596.7 mm
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 720 x 576, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 2160, 3840 x 2160
Power management	Yes
USB hub version	3.2 Gen 1 (3.1 Gen 1)
Headphone connectivity	3.5 mm
USB upstream port type	USB Type-C
Number of upstream ports	1
VGA (D-Sub) ports quantity	0
USB Type-A downstream ports quantity	2
Certification	CE, CB, TÜV/GS, TÜV/Ergonomics (including ISO 9241-307), TCO Certified Generation 8, EPEAT 2018 (US), TÜV/Blue Low Light Content, TÜV/Flicker Free, RCM, cTÜVus, FCC-B, CAN ICES-3 (B), TÜV/S, PSE, VCCI-B, EPA ENERGY STAR, RoHS, WEEE, China RoHS, CCC, EAC
Product color	Black
RMS rated power	2 W
Pivot angle	-45 - 45 °
Cable lock slot type	Kensington
Tilt down angle range	- °
Number of OSD languages	9
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, ENG, ESP, FRE, ITA, JPN, SWE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	CB, CCC, CE, China RoHS, EAC, ENERGY STAR, EPEAT Bronze, Federal Communications Commission (FCC), ICES, PSE, RCM, RoHS, TUV, VCCI, WEEE, cTUVus
Cables included	AC
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	230 mm
Height (with stand)	545.2 mm
Weight (with stand)	8200 g
Depth (without stand)	50 mm
Width (without stand)	611.4 mm
Height (without stand)	356.3 mm
Weight (without stand)	4900 g