eka EKF 523 NT - Troubleshooting; Possible Alarms

24
6. TROUBLESHOOTING
7. POSSIBLE ALARMS
Identify the causes that inhibit the oven operation
Type of alarm
Cause of the alarm
Effect
Corrective action
E01
Temperature
probe not detected
Impossible to start
cooking
Cooking chamber probe-
electronic board/
microprocessor
connection down
Impossible to start
cooking
Contact a skilled
technician
Damaged cooking chamber
probe
E02
Core probe not
detected
Impossible to start
cooking
Core probe-electronic
board/microprocessor
connection
interrupted.
It is not possible
to activate a cooking
cycle which
requires to set
the "core
temperature"
parameter
Contact a skilled
technician
Damaged needle shaped
core probe.
E03
Blackout
Power outage for a period of
time during the cooking cycle
Oven operation
deactivated. When
power is restored, the
display shows the
screen of the cooking
program that is running
Reactivate the
cooking program
E04
USB error
USB stick not
readable/damaged
Operation cannot be
performed
Replace the USB stick
USB socket-board connection
interrupted
Contact a qualified
technician
Type of fault
Cause of the fault
Corrective action
Control panel warning
lights totally off
(The oven does not work)
- Non-compliant connection to the power
mains
- Check the connection to the mains
- No mains voltage
- Restore the power supply voltage
- Safety thermal device triggered
- Contact a skilled technician
Cooking cycle set: the oven
does not work
- Door open or ajar
- Close the door properly
- Door microswich damaged
- Contact a skilled technician
Automatic humidifier
active: no humidity/steam
production in the cooking
chamber
- Non-compliant water mains connection
- Check the connection to the water
mains
- Closed stopcock
- Check the cock
- Obstructed water inlet filter
- Clean the filter
- Damaged water inlet solenoid valve
- Contact a skilled technician
Closed door: steam escapes
through the gasket
- Non-compliant gasket assembly
- Check gasket assembly
- Damaged gasket
- Contact a skilled technician
- Handle “nose” adjusted incorrectly
- Contact a skilled technician
The oven does not cook
evenly
- One of the motors is down or operates at
low speed
- Contact a skilled technician
- The motors do not reverse direction
- Contact a skilled technician
- Resistor not powered or damaged
- Contact a skilled technician
Lamp (LED) in the cooking
chamber does not work
The thermal safety device is
activated continuously
- Lamp (LED) damaged
- Replace the lamp (LED)
- Damaged device
- Contact a skilled technician
The thermal safety device is
activated continuously
- Damaged device
- Contact a skilled technician
- Control thermostat damaged
- Contact a skilled technician