Endress+Hauser Analytik Jena Multi X 2500 - Equipment Faults and Analytical Problems; General Notes; Equipment Fault

multi X 2500 Fault removal
111
272 Auto-injector – syringe: incorrect size
Cause Remedy
Dosing volume and syringe size differ  Adjust dosing volume and syringe size
273 Auto-injector – syringe: not filled properly
Cause Remedy
Syringe not drawn all the way to the stop  Draw syringe completely
 Insert syringe
274
Auto-injector: no connection
Cause
Remedy
Auto-injector coupling was not found

Check connection
 Acknowledge message
 Initialize
300 Temperature controller: no connection
Cause Remedy
Communication error  Acknowledge message
 Initialize
304 Temperature controller: communication error
Cause Remedy
Temperature cannot be set  Acknowledge message
 Initialize
Communication error

Acknowledge message
 Initialize
11.2 Equipment faults and analytical problems
11.2.1 General notes
Other problems not detected by the system monitoring can also occur. Starting a
measurement is possible. Such errors are usually detected on the basis of measuring
results which seem to be implausible (analytical problems) or they are clearly indicated
by the equipment technology.
If the suggested solutions are not successful, inform the customer service department
at Analytik Jena.
11.2.2 Equipment fault
furnace does not heat
Cause
Solution

Thermocouple connector not connected
 Temperature set incorrectly in the software
 No method loaded
 Malfunction in power supply
 Malfunction in the internal electronics
 Connect thermocouple connector (4 in Fig. 5, p. 20)
 Check temperature configuration in the method
 Load method
 Switch on the device,
check the internal fuse
check the connection b/w basic device and PC
 Report to customer service