Maintenance and Troubleshooting
Hardware Installation and Maintenance Manual B
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7. Allow all residual gas to dissipate from the lines.
8. Close any valves controlling the sample flow effluent to the low
pressure flare or atmospheric vent.
9. Disconnect power to the system.
10. Disconnect all tubing and signal connections.
11. Cap all inlets, outlets, vents, conduit or gland openings (to prevent
foreign material such as dust or water from entering the system)
using the original fittings supplied as part of the packaging from the
factory.
12. Pack the equipment in the original packaging in which it was
shipped. If the original packaging material is no longer available, the
equipment should be adequately secured (to prevent excessive
shock or vibration) within a weather-proof enclosure.
13. Complete the Decontamination Form provided by Service and attach
to the outside of the shipping package as instructed before shipping
to the factory. Refer to "Service Contact" to obtain a
Decontamination form and to obtain a Service Repair Order.
Storage
The packaged analyzer should be stored in a sheltered environment that is
temperature controlled between -20
C (-4 F) and 50 C (122 F) and should
not be exposed to direct sun, rain, snow, condensing humidity or corrosive
environments.
Service Contact
For Service, refer to our website for the list of local sales channels in your area
(https://www.spectrasensors.com/contact).
Before contacting Service
Before contacting Service, prepare the following information to send with your
inquiry:
• Diagnostic downloads using the procedures provided in the
associated firmware manual or using AMS100 software from
SpectraSensors
• Contact information
• Description of the problem or questions
Access to the information above will greatly expedite our response to your
Service request.
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