2-Pack Analyzer System
B–32 4900002256 rev. B 4-13-21
Service repair order
If returning the unit is required, obtain a Service Repair Order (SRO)
Number from Service before returning the analyzer to the factory. Your service
representative can determine whether the analyzer can be serviced on site or
should be returned to the factory. All returns should be shipped to:
SpectraSensors, Inc.
An Endress+Hauser Company
11027 Arrow Rte.
Rancho Cucamonga, CA 91730-4866
United States of America
Renewity returns
Returns can also be made inside the USA through the Renewity system. From
a computer, navigate to http://www.us.endress.com/return and complete the
online form.
Disclaimers
SpectraSensors accepts no responsibility for consequential damages arising
from the use of this equipment. Liability is limited to replacement and/or repair
of defective components.
This manual contains information protected by copyright. No part of this guide
may be photocopied or reproduced in any form without prior written consent
from SpectraSensors.
Warranty
For a period of 18 months from date of shipment or 12 months in operation,
whichever comes first, SpectraSensors warrants that all products sold by it
shall be free from defects in material and workmanship under normal use and
service when correctly installed and maintained. SpectraSensors’ sole liability
and Customer’s sole and exclusive remedy for a breach of warranty is limited
to SpectraSensors’ repair or replacement (at SpectraSensors’ sole option) of
the product or part thereof which is returned at Customer’s expense to
SpectraSensors’ plant. This warranty shall apply only if Customer notifies
SpectraSensors in writing of the defective product promptly after the discovery
of the defect and within the warranty period. Products may only be returned by
Customer when accompanied by a return authorization reference number
(SRO) issued by SpectraSensors. Freight expenses for products returned by
Customer will be prepaid by Customer. SpectraSensors shall pay for shipment
back to Customer for products repaired under warranty. For products returned
for repair that are not covered under warranty, SpectraSensors’ standard repair
charges shall be applicable in addition to all shipping expenses.
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