Fault Probable cause Useful test Solution
Flame is
pulsating
Faulty or dirty nozzle Replace nozzle
Excessive ue draught Measure draught
Reset combustion or adjust draught
stabilizer (if tted)
Smoking
Flame
Faulty nozzle Replace nozzle
Combustion not set correctly Check combustion Reset combustion
Insucient air Check combustion Increase air setting. Check ventilation
Fuel pressure too low/high Check fuel pressure
Set fuel pressure as per manufacturers
instructions
Burner keeps
bringing igni-
tion back on
Flame recognition or low sulphur fuel
Remove photocell and ensure that it is
covered and not exposed to any light, reset
burner and once the burner establishes
a ame (aer about 12 Secs) expose the
photocell to light
If problem disappears the problem is with
the ame picture - reset combustion
If the problem does not disappear then
the photocell is at fault
Low sulphur fuel
Remove photocell and ensure that it is
covered and not exposed to any light, reset
burner and once the burner establishes
a ame (aer about 12 Secs) expose the
photocell to light
If problem disappears the problem is with
the fuel luminosity caused by a lower
sulphur fuel, reset combustion with a Co2
% of around 12-12.5 % or contact EOGB for
further information
If the problem does not disappear then
the photocell is at fault
Maintenance / Service
Do not keep the lockout reset button permanently
pressed as this will overheat the ignition unit. Allow
2 minutes between reset attempts to allow sucient
cooling.
Please note: The information given above is provid-
ed to assist the engineer with any problems they
may encounter. This is not a denitive list.
The manufacturer cannot accept responsibility for
any damage to persons, animals or property due
to error in installation or in the burner adjustment,
or due to improper or unreasonable use or non ob-
servance of the technical instruction enclosed with
the burner, or due to the intervention of unqualied
personnel.
If further problems are encountered then please
contact EOGB Energy Products Ltd for advice.
Technical helpline – Tel: 01480 477066 option 2
Email - technical@eogb.co.uk
Web - www.eogb.co.uk
WARNING
For more help please see our YouTube channel for inform-
ative instruction videos on the X-Series burners
www.youtube.com/EOGBenergyproducts
or scan this QR code to take you directly to the YouTube site