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• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.
• If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may
have automatically slowed down to protect the scanner mechanism from overheating or becoming
damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again.
• If you are scanning over a wireless network, factors such as interference, network traffic, or weak
signal strength may affect your scanning speed.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Scan Resolution Guidelines
Related references
Windows System Requirements
Mac System Requirements
Cannot Send Scans to a Cloud Service
If you cannot send a scan to a cloud service, try these solutions:
• Make sure your computer is connected to the internet.
• Make sure the login information you entered for the cloud service is correct.
• Make sure the cloud service is not down for system maintenance. Check the cloud service website for
more information.
Parent topic: Solving Scanning Problems
Related tasks
Sending a Scan to a Cloud Service
Related topics
Wi-Fi or Wired Networking
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.
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