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• Make sure any interface cables are securely connected at both ends.
• Remove any dust or dirt that may have adhered to your original.
• Do not press with too much force on the original or the document cover.
• Keep the document cover closed to prevent dirt or dust from getting inside.
If you are scanning from the ADF, make sure the ADF edge guide fits against the loaded originals. You
can also try cleaning the ADF and scanning again.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked
If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Keep the document cover closed to prevent dirt or dust from getting inside.
If you are scanning from the ADF, make sure the ADF edge guide fits against the loaded originals. You
can also try cleaning the ADF and scanning again.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Related topics
Placing Originals on the Product
Scanned Image Quality Problems
If you encounter quality problems with your scanned image, try these solutions:
Image is Distorted or Blurry
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the
scanner glass.
• Do not move your original or your product during scanning.
• Clean the scanner glass and the ADF and remove any dirt or dust on your originals.
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