4.
If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the
direction of the arrow.
c
Important:
Make sure there is no paper inside the scanner.
5.
Close the scanner cover.
The Original Jams in the Scanner Frequently
If the original jams in the scanner frequently, try the following.
❏ Press the
button to slow down the scanning speed.
❏ Clean the rollers inside the scanner.
❏ If the ejected originals get stuck in the output tray, store the output tray and do not use it.
Related Information
& “Cleaning Inside the Scanner” on page 144
Paper Protection Does not Work Correctly
Depending on the original and the level you set, this feature may not work correctly.
❏ Select O to disable the feature when scanning plastic cards or thick paper.
❏ When misdetection occurs frequently, lower the level of this feature.
❏ If your original is damaged, check that this feature is enabled. If it is already enabled, increase the level of
protection for the feature.
Related Information
& “Setting the Document Protection Feature” on page 140
Solving Problems
>
Paper Feeding Problems
>
Paper Protection Does not Work Correctly
171
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