Epson DS-570WII

❏ Using Detect Glass Dirt feature, alert message appears when dirt is detected on the scanner glass.
Select Scanner Setting tab and then select On-High or On-Low from Detect Glass Dirt in Epson Scan 2
Utility .
When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a
so cloth.
Note:
❏ Depending on the dirt, it may not be detected correctly.
❏ If the detection does not work correctly, change the setting.
Select On-High if the dirt is not detected. Select On-Low or
O
if the alert is displayed by a misdetection.
Related Information
& “Cleaning Inside the Scanner” on page 144
Glass Dirt Alert Does Not Disappear
If the glass dirt alert screen appears aer cleaning the inside of the scanner, check the glass surface again. If there
are scratches on the glass, they will be detected as a glass dirt.
Glass part will be required to replace. Contact your local dealer to repair.
Colors Are Uneven in the Scanned Image
If the scanner is subject to strong light such as direct sunlight, the sensor inside the scanner misdetects the light
and colors in the scanned image become uneven.
❏ Change the orientation of the scanner so that no strong light is falling on the front of the scanner.
❏ Move the scanner to a location where it will not be subjected to strong light.
Expanding or Contracting the Scanned Image
When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments
feature in Epson Scan 2 Utility. is feature is only available for Windows.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner soware.
1.
Start Epson Scan 2 Utility.
❏ Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
Solving Problems > Scanned Image Problems > Expanding or Contracting the Scanned Image
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