Other Problems
No sound can be heard or the sound is faint
Check Remedy
Check that the audio/video cable is securely attached to both the
projector and audio source.
Disconnect the cable from the Audio port, and then reconnect the cable.
Is the volume adjusted to the minimum setting? Adjust the volume so that sound can be heard.
s Settings - Volume p.73
s
"Adjusting the Volume" p.38
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute.
s "Hiding the Image and Sound Temporarily (A/V Mute)" p.51
Is the audio cable's specification "No resistance"? When using a commercially available audio cable, make sure it is labeled "No resistance".
Is it connected with an HDMI cable?
(EB-1775W/EB-1770W/EB-1760W only)
If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output.
Is Output audio from the projector selected?
(Only when projecting using USB Display)
Click All Programs - EPSON Projector - EPSON USB Display - EPSON USB Display Vx.xx Settings, and then select
Output audio from the projector.
The remote control does not work
Check Remedy
Is the remote control light-emitting area pointing towards the
remote receiver on the projector during operation?
Point the remote control towards the remote receiver.
s "Remote control operating range" p.17
Is the remote control too far from the projector? The operating range for the remote control is about 6 m.
s "Remote control operating range" p.17
Is direct sunlight or strong light from fluorescent lamps shining onto
the remote receiver?
Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the remote receiver to
Off from Remote Receiver in the Configuration menu.
s Settings - Remote Receiver p.73
Is the correct setting for the Remote Receiver selected? Check the Remote Receiver from the Configuration menu.
s Settings - Remote Receiver p.73
Problem Solving
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