Epson EcoTank L6550 Series User Manual

Cannot Print
Cannot Print from Windows
Make sure the computer and the printer are connected correctly.
e cause and solution to the problem dier depending on whether or not they are connected.
Checking the Connection Status
Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may
be able to solve the problem depending on the results of the check.
1.
Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.
❏ Windows 10
Click the start button, and then select Epson Soware > Epson Printer Connection Checker.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7
Click the start button, and then select All Programs > Epson Soware > Epson Printer Connection
Checker.
2.
Follow the on-screen instructions to check.
Note:
If the printer name is not displayed, install a genuine Epson printer driver.
“Checking if a genuine Epson printer driver is installed - Windows” on page 157
When you have identied the problem, follow the solution displayed on the screen.
When you cannot solve the problem, check the following according to your situation.
❏
e
printer is not recognized over a network connection
“Cannot connect to a Network” on page 174
❏ e printer is not recognized using a USB connection
“e Printer Cannot Connect by USB (Windows)” on page 177
❏ e printer is recognized, but printing cannot be performed.
“Cannot Print Even
ough
a Connection has been Established (Windows)” on page 177
Cannot connect to a Network
e problem could be one of the following issues.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
174

Epson EcoTank L6550 Series Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Scanner Type	Flatbed color image scanner
Scan Resolution	1200 x 2400 dpi
Functions	Print, Copy, Scan, Fax
Fax Function	Yes
Printer Type	All-in-One
Ink Bottle Yield (Black)	7, 500 pages
Ink Bottle Yield (Color)	6, 000 pages
Fax Transmission Speed	33.6 kbps
Print Resolution	4800 x 2400 dpi
Print Speed (Black)	25 ppm
Print Speed (Color)	25 ppm
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Duplex Printing	Yes
Mobile Printing	Apple AirPrint
Paper Sizes	A4, A5, A6, B5
Copy Speed (Black)	23 ipm
Display	4.3" Touchscreen Color LCD