Name: Epson L3550 Series
Brand: Epson
Rating: 4 (1 reviews)

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Cannot Solve Problem

If you cannot solve the problem aer trying all of the solutions, contact Epson support.

If you cannot solve printing or copying problems, see the following related information.

Related Information

& “Cannot Solve Printing or Copying Problems” on page 142

Cannot Solve Printing or Copying Problems

Try the following problems in order starting at the top until you solve the problem.

❏ Make sure you match the paper type loaded in the printer to the paper type settings in the printer driver.

❏ Use a higher quality setting on the printer driver.

❏ To check the actual ink remaining, visually check the ink levels in the printer's tanks. Rell the ink tanks if the

ink levels are below the lower lines.

❏ Align the print head.

“Aligning the Print Head” on page 68

❏ Run a nozzle check to see if the print head nozzles are clogged.

If there are missing segments in the nozzle check pattern, the nozzles may be clogged. Repeat head cleaning and

the nozzle check alternately 3 times and check if the clogging has cleared.

Note that print head cleaning uses some ink.

“Checking and Cleaning the Print Head” on page 65

❏ Turn o the printer, wait for at least 12 hours, and then check if the clogging has cleared.

If the problem is clogging, leaving the printer for a while without printing may solve the problem.

You can check the following items while the printer is o.

❏ Check that you are using genuine Epson ink bottles.

Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine

Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.

❏ Make sure that there are no paper fragments le inside the printer.

When you remove the paper, do not touch the translucent lm with your hand or the paper.

❏ Check the paper.

Check if the paper is curled or loaded with the printable side facing up.

“Paper Handling Precautions” on page 26

“Available Paper and Capacities” on page 145

“Unavailable Paper Types” on page 147

❏ If you turn o the printer, wait for at least 12 hours, and if print quality has still not improved, run Power

Cleaning.

“Running Power Cleaning” on page 67

If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson

support.

Solving Problems

Cannot Solve Problem

Cannot Solve Printing or Copying Problems

142

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Epson L3550 Series Specifications

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