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Solve Problems
If you have a problem using your printer, check these sections for guidance in diagnosing and
solving the problem:
Check for Software Updates
Problem-solving Tools
Problems and Solutions
Re-install Software
Get More Help
Check for Software Updates
Periodically, it’s a good idea to check Epson’s support website for free updates to your printer
software (website available only in Spanish and Portuguese).
With Windows, you can manually update the software by selecting Driver Update on the
Maintenance tab in the printer settings window. You can also click or Start, select All
Programs or Programs, select EPSON, select EPSON L800 Series, and click Driver Update.
Problem-solving Tools
You can often diagnose problems with your printer by checking the status of lights on the control
panel.
If the lights do not help you solve your problem, check for additional solutions.
If you need to determine if the printer is operating properly, run a printer check.
Check the Lights on Your Product
Power
button
and light
Ink button
and light
Paper
button
and light
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