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4. If you cancelled the print job, relaunch it.
Note:
The product won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface that
extends beyond the base in all directions.
Paper Does Not Eject or Ejects Wrinkled
• If the paper doesn’t eject fully, you may have set the wrong paper size. Press the paper
button, then open the printer cover and remove the paper. Select the correct paper size when
you reprint.
• If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new paper. Make sure
the paper Type or Media Type setting matches the paper you loaded.
Printing Problems
Nothing Prints, Even Though the Printer Is Turned On
Printing Noise Occurs, Even Though Nothing Prints
Noise Occurs When Printer Sits for a While
No Printer Icon Appears in Windows Taskbar
Slow Printing
Nothing Prints, Even Though the Printer Is Turned On
• Make sure the USB cable is connected securely at both ends and meets the requirements.
• If you are connecting the printer to your computer via a USB hub, connect the printer to the
first-tier hub from your computer. If the printer driver is still not recognized on your computer,
try to directly connect the printer to your computer without the USB hub.
• Run a printer check. If the test page prints, make sure your software is installed correctly.
• Clear any stalled print jobs from the Windows Spooler:
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General
Weight and Dimensions
