Problem Solving
65
Windows 95, or Windows
2000, check your System
Device Manager in the Control
Panel. For Windows NT 4.0,
check SCSI Adapters in the
Windows Control Panel.
■ If you aren’t using EPSON
Smart Panel, check your scanner
source setting in your
application. Make sure you
selected EPSON TWAIN 5.
TextBridge Pro does not work.
TextBridge Pro does not work with
EPSON Smart Panel on Macintosh
systems. To use TextBridge Pro,
scan your document with EPSON
TWAIN, following the instructions
starting on page 38.
The scanner software doesn’t
work properly.
■ Make sure your computer meets
the system requirements listed
on page 75, and supports the
software applications you’re
using.
■ Check your computer’s memory
to see if there is enough memory
for your software. If you’re
running other software at the
same time, using RAM resident
programs, or have many device
drivers, the computer may not
have enough memory. (See
your software and computer
manuals.) If you are scanning a
large image or scanning at a
high resolution, your computer
may not have enough memory
to process the image.
■ Check your scanner software
installation. Make sure that
your software is correctly
installed and set up. If all else
fails, uninstall your software,
then reinstall it, as described on
the next page.
■ If you are connected via SCSI,
make sure there are no SCSI ID
conflicts.
You need to uninstall your
TWAIN driver in Windows 98 or
Windows 2000.
1. Double-click the Scanners and
Cameras
icon in the Windows
Control Panel.
2. On the Devices tab, select
EPSON Perfection 1640
.
3. Click the
Remove
button.
Then click OK to close the
window.
4. Restart your computer.
basics.book Page 65 Thursday, August 31, 2000 10:08 AM