268 Troubleshooting
Chapter 7
Troubleshooting
Diagnosing the Problem
Troubleshooting printer problems is best handled in two steps:
first diagnose the problem, then apply likely solutions until the
problem is fixed.
The information that you need to diagnose and solve most
common problems is provided by online problem solving, the
printer’s control panel, the EPSON Status Monitor utility, or by
running a printer operation check. Refer to the appropriate
section below.
If you have a specific problem relating to print quality, a printout
problem not related to print quality, or a paper feeding problem,
or if the printer does not print at all, refer to the appropriate
section in this chapter.
To solve a problem, you may need to cancel printing.
& See “Canceling Printing” on page 296
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